Refund Policy

Effective Date: May 29, 2026

Thank you for choosing GovExamGrid. We want to make sure you have a smooth experience preparing for your SGPGI Nursing Officer exam.

Please read our refund policy below carefully before purchasing the PDF exam papers.

1. No Refund for Digital Goods

Since our products (SGPGI Previous Year Question Papers) are digital goods delivered instantly via download links and email, all sales are final, and we do not offer refunds, exchanges, or order cancellations once the purchase is made.

Unlike physical items, digital PDFs cannot be returned or restored once downloaded, which is why we enforce a strict no-refund policy. By completing your transaction on our site, you acknowledge and agree to these terms.

2. Delivery & Technical Issues

We guarantee access to the files you purchase. If you experience any issues downloading your PDFs (e.g. transaction succeeded but redirect link failed, or download email was not received):

• Check your email inbox, including the Spam, Junk, or Promotions folders, as digital emails can sometimes be misclassified.
• If you still cannot locate your download links, email our support desk at support@govexamgrid.com with your purchase details (payment receipt, transaction ID, and name).
• Our team will manually review your transaction and email the PDF files directly to your address within 12 to 24 hours.

3. Double Purchases

If you accidentally purchase the same PDF bundle twice in two separate transactions, please contact us at support@govexamgrid.com with both transaction receipts. We will issue a refund for the duplicate transaction within 5-7 business days.

4. Contact Us

For any billing inquiries, download problems, or queries, please reach out to us:

• Email: support@govexamgrid.com
• Managed By: Ishwar Lal